EcoSmart Live is the cloud-based equipment command center from EcoTech Marine. The warranty registration is included in the operating and maintenance manual supplied with each new product. Resolve your service issues online. Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. Get instructions for using your heater. Use of any other fuel may damage your unit and void your warranty. Our products are covered by a transferable limited warranty and a solid service and support network should you need it. Warranty Registration; EcoSmart® Troubleshooting. Thank you for your recent purchase. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free ethanol fireplaces, fire pits and fire tables. Get instructions for using your heater. EcoSmart Fire's Electric Series provides builders, architects, designers and homeowners with a realistic flame solution that can be easilly installed in residential and commercial spaces at a fraction of the operating costs when compared to gas or wood fireplaces. Thank you for your time. The Fire Company Pty Ltd reserves the right to make minor amendments without prior notice. Service under the warranties set out above must be provided by The Fire Company Pty Ltd Authorized Customer Service Center which shall provide service during their normal working hours. Key Features and Benefits Awarded the ENERGY STAR Most Efficient Recognition in 2020 The ENERGY STAR Most Efficient 2020 designation recognizes the most efficient products among those that qualify for the ENERGY STAR program. Welcome to Ecoer Limited Warranty Registration. EcoSmart uses only the energy necessary to heat water on demand. Key Features and Benefits Awarded the ENERGY STAR Most Efficient Recognition in 2020 The ENERGY STAR Most Efficient 2020 designation recognizes the most efficient products among those that qualify for the ENERGY STAR program. Once a warranty request is received, it may take up to 30 business days to process. For more information, see our Privacy Statement. Our products are covered by a transferable limited warranty and a solid service and support network should you need it. Residential heaters (ECO 8 – ECO 36) have a Limited Lifetime warranty on exchangers, electronics and elements. SPAM filters … What should we do? Please note that this form is only suitable for single warranty registrations. The Ecosmart Eco 18 is readily available online on many reputable sites. With EcoSmart you no longer pay to heat and maintain a tank of hot water. If you need assistance with installing, troubleshooting, servicing or warranty, please fill out the form below and an EcoSmart representative will respond shortly. e-NRG is the only bioethanol fuel recommended for your ethanol fireplace. Forgot Password. Resolve your service issues online. 1. Warranty: Transferable Limited Warranty - EcoSmart Fire JavaScript seems to be disabled in your browser. Chips and scratches are not covered by warranty. Referred to the warranty at homedepot.com lighting which of course has no information regarding warranty. EcoSmart Troubleshoot & Resolve can assist you with 24-hour support. Retail Limited Warranty Information Click here to view all retail limited warranty documents for the TCP product line. For the best experience on our site, be sure to turn on Javascript in your browser. Lifetime Warranty Registration Please fill out the form below and click "Submit" to register the Lifetime Warranty for your EcoElectronix product. Warranty Registration; EcoSmart® Troubleshooting. Forgot Password. We highly recommend to register the Ecosmart tankless water heater online through our website or to send an email with the copy of the warranty registration completed. Had the receipt, and the packaging that stated "5 year warranty." Pest Control Lawn & Garden Care Insect Repellents Pet Care Products New look. A. All you need is an internet connection and a web browser (Chrome, Firefox or Safari). Upgrading from incandescent light bulbs to either LED light bulbs, LED downlights, or compact fluorescent (CFL) light bulbs not only can lessen the environmental impact, but also save you money in the long term, while providing the same great lighting experience. I. Many aspects of EcoSmart Fire are hand-produced, hand-finished and use natural materials, which makes it subject to minor variations in colour, finish and size. Had the receipt, and the packaging that stated "5 year warranty." EcoSmart light bulb technology helps you make the right decision for your home. Page 23 Product under Warranty by Ecosmart Service Center with respect to any claim made within the applicable Warranty. 12 MONTH WARRANTY FROM DATE OF PURCHASE ON STAINLESS STEEL PARTS INCLUDING RAW, LINISHED AND POWDER COATED, ON MILD STEEL INCLUDING POWDER COATED AND CHROME PLATED, CONCRETE COMPOSITE, GLASS, LEATHER, FABRIC AND MDF (PAINTED OR RENDERED). Your warranty certificate along with proof of date of purchase must be produced when making any claim. Electric models are covered by a 12 month warranty. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. Or call support at 877-474-6473 Mon-Fri 9 am – 5 pm EST. To the extent consistent with applicable law, Kittrich Corporation (parent company of EcoSMART®) makes no warranties of merchantability or of fitness for a particular purpose, nor any other express or implied warranty except as stated above. But the manager said that HOME DEPOT only honors the 90 day warranty! e-NRG has undergone rigorous third party testing with all EcoSmart Fire ethanol fireplaces. Control and customize your Radion LED lights and VorTech propeller pumps any time, anywhere. Select the correct product category from the list below to obtain the most up-to-date warranty information. navigator.userAgent && Why Choose Ecosmart; What Do You Need to Know? Our technical support team is available to help with any issues you may have including sizing, installation and maintenance. Our products are environmentally friendly and also safe for use around children and pets when used as directed. This is a scam. You have succesfully subtmited your warranty request. Warranty: Transferable Limited Warranty - EcoSmart Fire JavaScript seems to be disabled in your browser. Service calls to: - PLEASE NOTE - If you DO NOT get an email from us within 24 hours please check your SPAM folder. This is a scam. And, EcoSmart tankless water heaters come with a … We offer a transferable limited warranty and a service. These aere expensive and should not be failing like this. Switch to. Resolve your service issues online. B. For the best experience on our site, be sure to turn on Javascript in your browser. Chrome; Safari; Terms of Service EcoSmart Fire is designed and manufactured by The Fire Company Pty Ltd. EcoSmart Fire is covered by a transferable limited warranty and a solid service and support network should you need it. EcoSmart’s compact design saves on space as our tankless water heater fits virtually anywhere. Our products are covered by a transferable limited warranty and a solid service and support network should you need it. the box also says they have a 5 year warranty. FIND YOUR LOCAL DEALER; Free In-Home Consultation; Service Request; Contact Head Office; Join Ecosmart; Refer A Friend; Latest News Referred to the warranty at homedepot.com lighting which of course has no information regarding warranty. JavaScript seems to be disabled in your browser. Optimized for. SHOP BY CATEGORY. I have read and understood the Installation. }. If you have questions or need help please us at 877-338-9392 or visit us online at EcoSmartShades.com. 250+ pages of design inspiraton from our valued customers. You're browsing our International Store. So, there written warranty is worthless. navigator.userAgent.indexOf('CriOS') == -1 && Correct the installation of the Fire. Oh no! Resolve your service issues online. Instruct you how to use the Fire. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free ethanol fireplaces, fire pits and fire tables. The Great Lakes Window ecoSmart windows represent the leading edge in energy efficient products this year. Purchase from a more reputable company. navigator.userAgent.indexOf('FxiOS') == -1; Read More. Get tips for resolving issues on your own. Electric Fireplace Series. EcoSMART® products are created from a blend of essential plant oils. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. 2. Read More Though not required to get the protection of the standard warranty, registering your product is a relatively short process, and entitles you to additional warranty protection, except that failure by California and Quebec residents to complete this form does not diminish their warranty rights. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. All you need is an internet connection and a web browser (Chrome, Firefox or Safari). Non-structural hairline cracks are possible and shall not be considered a manufacturing defect. Experience absolute design flexibility and freedom with an environmentally friendly indoor and outdoor collection of vent-free, electric, bioethanol and gas burners, fireplace inserts, fire pits and fire tables. Here at Razor, we warranty our products to be free of manufacturing defects for a period of 90 days (for electric powered products) and 6 months/180-days (for non-electric powered products) from date of purchase. But the manager said that HOME DEPOT only honors the 90 day warranty! Get tips for resolving issues on your own. D. Repairs when the Fire has been dismantled, repaired or serviced by anyone other than an authorized representative. EcoSmart Troubleshoot & Resolve can assist you with 24-hour support. You can take comfort in knowing Ply Gem windows and doors deliver outstanding quality backed by solid warranties. It seems like you don't have anything in your shopping cart. In connection with your providing me with your personal information, we must advise you that information about Rheem’s practices regarding your personal information is located in Rheem's Privacy Notice located here. Less than a year ago we bought the ecosmart LED bulbs. Repairs when the EcoSmart Fire has been used in other than normal domestic/commercial use or when not used in accordance with the Installation, Operating and Maintenance Manual. F. Normal maintenance as required in the Installation, Operating and Maintenance Manual supplied with EcoSmart Fire. The box says they will last 22 years but they are already failing. The Warranty Registration is included in the Operating and Maintenance Manual supplied with each new product and must be fully completed and submitted via fax, mail or website within (30) days of receipt of Product. All pieces will mature and age over the course of time through natural processes associated with use, heat and flame. If there is not a local distributor in your country please call EcoSmart Inc. at +1 (888) 488.4447. For warranty claims please contact your local distributor. Try one of the queries below. } EcoSmart® Troubleshooting. Don't know where to start? The Warranties set out above are express Warranties given by The Fire Company Pty Ltd and are in addition to the rights and remedies which are conferred upon consumers by Trade Practices Act 1974 of the Commonwealth and other Commonwealth, State or Territory legislation. Please try again later, if the problem persists please contact us. Our door and window warranty covers everything – from the frame, sash, glass seal failure, to hardware, screens and more. Get tips for resolving issues on your own. Get instructions for using your heater. e-NRG has been produced for the lowest odor, most vibrant flame, and longest burn time on the market. Extensive document with installation and design details. For customers staying in areas outside mainland USA (excluding Canada), a 5 years limited warranty will be extended. Get tips for resolving issues on your own. 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