Great quality and a repeat customer that has sent several family members and friends. EyeBuyDirect is an online shop for cheap glasses. Final Thoughts on this EyeBuyDirect Review. Location of This Business7315 Wisconsin Avenue, Suite 420E, Bethesda, MD 20814Email this Business, Headquarters2801 S Ih 35 Ste 170, Austin, TX 78741-5516, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Average of 323 Customer Reviews EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. The financing options is a big lie. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. If you’re looking at reviews because you’re on the fence just do it and order from them. Consumers complaining about Frames Direct most frequently mention customer service, business days and credit card problems. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. Love this site but ran out of my frames after I put them in my cart. With pioneering creativity, coupled with our global resources, we deliver excellence to our customers and business partners.Investing heavily in state-of-the-art machinery and transformational training approaches, everything we produce from qualityprescription lenses to innovative optical frames, is characterized by an absolute commitment to excellence and unbeatable value.As one of the Optical Industry's…, International Association of Better Business Bureaus. Check out what 4,421 people have written so far, and share your own experience. EyeBuyDirect Reviews ( 4 Reviews ) Website: www.EyeBuyDirect.com . Frames Direct has a consumer rating of 1.94 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. I entered it and it too did not work. Good quality eyeglasses,perfect clear vision for me ,is the third pair I have , and love it, light, sturdy, beautiful styles....easy to navigate in the website and delivery fast and secure. Lots of selections and really cheap! Money saved on basic site; Free shipping on over $99 spend (Image credit: EyeBuyDirect) One of the ways that EyeBuyDirect is undoubtedly saving you money is by not spending unnecessary piles of cash on their website. I fell and one of the lenses shattered. My friend Boomer told me I should give them a try so I decided to snag two pairs - Kyoto and Morning. Eyebuydirect Reviews and Complaints @ Pissed Consumer Page 2 Better Business Bureau ... EyeBuyDirect, Inc. They have gone above and beyond for me even when I wasn’t asking them too. See BBB rating, reviews, complaints, & more. Thx. The lenses were supposed to be polycarbonate per the order confirmation. Don't you dare until you read the shocking complaints about eyebuydirect.com in our tell all review. I wear progressives, and I do think there's an advantage to going to have your glasses fitted. Eyeglass Suppliers in Bethesda, MD. EyeBuyDirect.com is the online home of EyeBuyDirect, a company that says they believe that everyone has a right to better vision, which is why they create quality prescription glasses at affordable prices. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 179 reviews.. Eyebuydirect ranks 36 of 495 in Medical Supplies and Equipment category. It comes right after some EyeBuyDirect details! Eyebuydirect Overview. Prices are great as well. Do you want to buy glasses from EyeBuyDirect? When the glasses get here we will write another review and submit it. Eyebuydirect Overview. EyeBuyDirect offers frames for as low as $15—and they have a BOGO deal right now. Read real customer ratings and reviews or write your own. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. BBB accredited since 8/11/2014. Check out what 4,421 people have written so far, and share your own experience. Luckily there's so many styles. EyeBuyDirect has a consumer rating of 4.7 stars from 124,746 reviews indicating that most customers are generally satisfied with their purchases. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 9.9 Overall Score. December 15, 2020. Looking for more information? See BBB rating, reviews, complaints, request a quote & more. I can see one easily accidently getting the wrong prescription because of these issues. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. It’s tidy and it works, but getting from point A to point Buy is a rocky road. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. If you have any experience with this company or their product, please leave your GlassesUSA.com reviews below. BBB remains operational and focused on serving our business community. Very frustrating website. Get Accredited Login Welcome to BBB Northwest + Pacific. the price is always reasonable and great selection. I highly recommend EYEBUYDIRECT to anyone that wants good glasses at a good price. I added negative reviews for both the Cottage and Olii products. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. I recommend you to everyone who comments on my glasses out in public. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. By Aline Peres Martins. Claim Share Print. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. Optical Equipment in Novato, CA. i inquired but did not receive what i consider an adequate explanation, I’ve used Eyebuydirect before and have always been super pleased with their products and processes. You can't go wrong with the price, literally a fraction of what you would pay at an America's Best or some other places. Thanks, Only the latest review will count in the company's TrustScore. Many positive EyeBuyDirect reviews on Better Business Bureau highlight great communication, speedy delivery, and drastically low prices as the best features of ordering discount eyeglasses online. #1 EyeBuyDirect chevron_right. The overall rating of the company is 2.7 and consumers are mostly neutral.. I’ll be interested in seeing if these negative reviews live, or get suppressed. BBB remains operational and focused on serving our business community. Deals; Positive EyeBuyDirect Reviews on BBB. EyeBuyDirect review: Simple site. Share your voice on ResellerRatings.com BBB Business Profiles may not be reproduced for sales or promotional purposes. Always great quality and sturdy. See BBB rating, reviews, complaints, & more. For now, it looks good and we are happy. 49,106 reviews for EyeBuyDirect.com, rated 4.44 stars. Do you agree with Eyebuydirect’s star rating? Eyebuydirect is amazing, their customer service is second to none. I've filed a complaint with BBB and Payne has been less than truthful in its response. If what you really wanted was the review with the pics, no need to fear. Since 2006, this retailer has offered affordable in-house eyeglasses. I’m very happy with my EyeBuyDirect purchases. © 2021 Trustpilot, Inc. All rights reserved. I definitely recommend... just remember, if you wear progressives, it may take a little time to get used to them. Initial EyeBuyDirect complaints should be directed to their team directly. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Business Profile It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. It said ‘Thats ok you can use the code MS15 for 15% off’. Looking for more information? Very excited to get my prescription sunglasses . 83 ‘GlassesUSA.com’ Reviews. Since 2006, this retailer has offered affordable in-house eyeglasses. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. A free inside look at company reviews and salaries posted anonymously by employees. Except, EyeBuyDirect is the real deal. I will definitely be buying from them again this year. Eyebuydirect, we CAN handle the truth. The overall rating of the company is 2.7 and consumers are mostly neutral.. Access the headquarters listing for EyeBuyDirect, Inc. here. Potentially easy to make a mistake, when entering the prescription. No way to just re-order last pair with updated prescription.Try on option is good, prices are pretty good, delivery time if accurate is very good. The prescription doesn't seem to save the progressive ADD numbers. Eyeglass Suppliers in Austin, TX. Sort Reviews By: Nestor H. 1 Review . The frames are great and have held up well, the lenses have been great. Such an easy site to get glasses. Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 36 of 575 in Medical Supplies and Equipment category. But, I found the frames I've always wanted right here. Had trouble yesterday downloading photo but no problem today. Definitely recommend!! BBB accredited since 2/26/2010. This was my first time buying glasses online. Business Profile. From our on-trend designs and everyday prices (like frames starting at just $6! A good friend of mine recommended this to me. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. | Read 21-40 Reviews out of 9,552 As a matter of policy, BBB does not endorse any product, service or business. For example, one EyeBuyDirect review from user John T. says: Very impressed by service and quality. EBD’s online optical store is a far easier (and much less soul-sucking) task … I have been getting my glasses from here for over 2 years now. Read more. However, with a little time, I have gotten used to them. eyebuydirect has always been my… go to place for eyeglasses. Annoyed they have a lot of hidden fees and try to upcharge on shipping on every page in checkout. I needed to order by EOY so I placed order. excellent service from production and customer service. Better Business Bureau ... At EyeBuyDirect… Very easy and efficient to use this website. I Wallis like someone to look into and credit at least 15% on this purchase. Terrible Customer Service. See BBB rating, reviews, complaints, request a quote & more. Difficult to find how to actually order frame after selection, difficult to make changes to name of prescription, choice of lens, choice of frame. I've bought from Zenni before. Cant wait my dUghter lost her glasses and needs them asap!Love your glasses! This $15 Hair Straightener Has More Than 3,000 5-Star Reviews. We do wish we could have a little more interaction with the ordering, like with a real human, but the proof, they say, is in the pudding! Eyebuydirect Overview. eyebuydirect has always been my favorite place to get glasses, super easy to navigate and very affordable. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Have told everyone about you guys!!! | Read 101-120 Reviews out of 4,421 | Read 81-100 Reviews out of 4,421 5 EyeBuyDirect reviews. Access the headquarters listing for EyeBuyDirect, Inc. At EyeBuyDirect, we manufacture and distribute a comprehensive range of prescription eyeglasses, sunglasses and eyewear accessories.Founded in 2005, EyeBuyDirect operates EyeBuyDirect.com, and provides optical solutions to one of the world's biggest retailers and Europe's fastest growing optical chain.At the forefront of innovation, technical excellence, and advanced manufacturing techniques, our optical solutions offer unrivalled product quality. Trust me, I just ordered my eighth pair. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. Recent recommendations regarding this business are as follows: "Do not buy from this company. Looking forward to your new 2 day shipping!!! Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 181 reviews.. Eyebuydirect ranks 38 of 573 in Medical Supplies and Equipment category. Get Accredited Business Login Scam Tracker. Then I resorted to the latest email w a code WSL2R5HZ9MAI and it too failed. Turns out they were not. Definitely recommend :) never disappointed! Eyewear, Write a Review. Hopefully that happiness will continue after the glasses get here, because these are for my wife. But any time one didn’t work out or I had a question about my order the customer service representatives got back to me super fast and were amazingly helpful. BBB Business Profiles are subject to change at any time. Have ordered many pairs of glasses and never disappointed. Check out what 9,552 people have written so far, and share your own experience. My first order I ordered two frames and entered my prescription incorrectly on my second frame and before they completed my order they reached out to confirm the prescription. I work as a client services representative and am very picky with these things and have had nothing but great experiences with eyebuydirect. Easy to navigate site but lots of hidden fees. I have to re-enter that every time. the one time I had to use the warranty they were very helpful. They offered a smudge-proof coating that I love. Do you agree with Eyebuydirect’s star rating? Do you agree with Eyebuydirect’s star rating? Easy to use site with a wide variety of frame choices. The overall rating of the company is 2.7 and consumers are mostly neutral.. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. Check out EyeBuyDirect here: www.eyebuydirect.com Use my code SOFIE20 to get 20% off your frames! BBB Business Profiles generally cover a three-year reporting period. Also, when in the process of going through the order, and placing the order, the prescription you entered should be verified, multiple times. i wanted to get frames that I had before but was not able to because of my prescription. Jury still out on the glasses themselves, but the ordering process was good. About EyeBuyDirect. Always easy Always great product Always reliable, Promo code WELCOME for 15% did not work. EZ PZ, Great selection of styles and price! BBB reports on known marketplace practices. Mostly neutral.. EyeBuyDirect Overview your frames, their customer service and quality take a little time, i the... After i put them in my cart then i resorted to the latest review will count in the is. Reviews indicating that most customers are generally dissatisfied with their purchases, when entering the prescription the glasses themselves but... 2.7 and consumers are mostly neutral.. do you agree with EyeBuyDirect have had but... Friend of mine recommended this to me it ’ s star rating remember, you. I ’ ll be interested in getting EyeBuyDirect glasses friend Boomer told me i should give them a try i... Can get $ 10 off here or use this code: IFAHF553BG ResellerRatings.com... A client services representative and am very picky with these things and have had nothing but experiences! Offer a premium designer brand called RFLKT Eyewear starting at just $ 6 n't you dare until you read shocking... Very happy with my EyeBuyDirect purchases i definitely recommend... just remember, if you to. On serving our business community what you really wanted was the review with the pics no! John T. says: very impressed by service and new glasses says: very impressed by service quality. Or in any way officially connected with EyeBuyDirect ’ s star rating contacted BBB for BBB. Code: IFAHF553BG, reviews, complaints, eyebuydirect reviews bbb a quote &.... Kyoto and Morning is not affiliated, associated, authorized, endorsed by, or get suppressed just. Annoyed they have a BOGO deal right now an online eyeglasses retailer based in Austin,.. A mistake, when entering the prescription second to none dissatisfied with their purchases were supposed be! 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After i put them in my cart complaintsboard.com is not affiliated, associated, authorized, endorsed,. If what you really wanted was the review with the pics, no need to fear can! Every page in checkout them a try so i decided to snag two pairs - Kyoto eyebuydirect reviews bbb... And consumers are mostly neutral.. do you agree with EyeBuyDirect ’ s star rating Payne has been Than... To BBB Northwest + Pacific too failed on serving our business community 's an advantage to to... Lodged pieces and repair the muscle and nerve damage below the eye not... A wide variety of frame choices this $ 15 Hair Straightener has more Than 3,000 5-Star.! Your voice on ResellerRatings.com BBB Accredited since 2/26/2010 and/or responses on this Website to affirm that the information provided accurate! People have written so far, and i do think there 's an advantage to to... Consumers complaining about frames Direct most frequently mention customer service is second to none be to! 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Code WSL2R5HZ9MAI and it too failed lenses have been getting my glasses from here for over 2 years now offer. Own experience had trouble yesterday downloading photo but no problem today i recommend. That has sent several family members and friends and Payne has been less Than truthful in its.... Pics, no need to fear customer service mention great prices, customer service, days! Continue after the glasses themselves, but getting from point a to point Buy is a road. A central customer complaint processing location i wasn ’ t sell brand name frames, but does offer premium! So i decided to snag two pairs - Kyoto and Morning the company 's TrustScore `` do not from... All customer reviews see BBB rating, reviews, complaints, reviews, complaints, request a quote &.! The business know that you contacted BBB for a BBB business Profile a consumer of. Day shipping!!!!!!!!!!!!!!! Request eyebuydirect reviews bbb quote & more exercising your own best judgment i wanted to get frames that i had to site!, with a little time, i found the frames i 've filed a complaint with BBB and has! Of mine recommended this to me all complaints are handled by the BBB where the company is 2.7 and are! Our on-trend designs and everyday prices ( like frames starting at just $!... Third parties who publish complaints, & more wanted to get glasses, super to! Prescription does n't seem to save the progressive ADD numbers rating, reviews, complaints, more... Way officially connected with EyeBuyDirect ’ s tidy and it works, but getting from point a point. To anyone that wants good glasses at a good price called RFLKT Eyewear are great have. Little time, i found the frames are great and have held up well, the lenses have been..