The blue LED will flash rapidly to indicate batteries require replacement. How do I install my kitchen or bathroom faucet? We're happy to help. Note: For ½" ExactTemp valves refer to original service manual. For optimal performance, maintain an 8"x8" clear area for the hose and weight to travel, free of any moveable items (bottles, cleaning supplies, etc.). The cartridge (for one-handle faucets) or cartridges (for two-handle faucets) would need to be removed (or replaced) and the valve body would need to be flushed and cleaned. When I first turn on my Posi-Temp shower, I get scalding hot water. We recommend that Flo by Moen be installed by a licensed plumber or installer. arrive sooner, we do offer expedited shipping. Or do I have to manually do it myself? If the issue is still not resolved, then the cartridge (for one-handle faucets) or cartridges (for two-handle faucets) would need to be removed (or replaced) and the valve body would need to be flushed and cleaned. New cartridges typically include new rubber O-rings for the cartridge. If there are questions regarding the instruction, contact 1-800-BUY-MOEN. Remove the spout receptor and clean any debris that is impeding the movement. Moen 16352 Commercial Replacement Cartridge for 8884, 8886 and 8889 CDN$45.00. What kind of cleaner can I use on non-LifeShine components? In some cases, you may be receiving This is caused by the shut off valves not being turned on, a lack of pressure through one of the shut off valves or an obstruction in one of the supply lines feeding water to the faucet. If the water pressure decreases when going from cold to hot, the 1222 cartridge would need to be replaced. old faucet, especially if your water supply connections are corroded (and, For models using a handle connector, a metal washer may be missing or the connector could be broken. For many years Moen tub/shower valves have been manufactured using one of three valves. The shower arm flange is usually sealed by using Plumber's putty. Petroleum-based lubricants may react with the rubber seals and could cause the handle to become even more difficult to operate. If the valve has stops, both will need to be opened. Refer to the documentation that came with your faucet. In addition, Flo by Moen offers an optional enhanced security service via its FloProtect program. Why does my PosiTemp® shower, with waterdrop knob, only give me hot water or cold water, and not a mixture? This is critical to protecting the home because these leaks are often early indicators of vulnerabilities in pipes, fixtures or appliances that eventually lead to catastrophic water damage. MOEN Posi-Temp 1 Handle … In most cases, yes. For service and support call 1-800-465-6130 If you have a very old two-handle faucet, it may be a compression-type rather than a cartridge. Petroleum based lubricants may react with rubber seals and actually cause the faucet to become even more difficult to operate. manufacturers may change their formulations at any time; therefore, Moen does faucet finish. To re-enable the sensors, simply perform these actions again. You may need to obtain an adapter in order to connect your new faucet to your pre-existing supply lines or shut-off valves. If it does not, then the diverter would need replaced. My faucet has a high-arc spout, and it does not immediately shut off after the handle (or handles) are turned off. For $5USD per month, FloProtect subscribers gain access to Proactive Monitoring, Water Concierge, enhanced data analytics and more. Soldering requires some skill and attention to safety, If your faucet has a decorative cap, pry off the cap with a small flathead screwdriver, then remove the handle screw with a Phillips screwdriver. While the numbering system for click here to view our sink collections. Also, it is recommended that the supply lines from the shut-off valves be checked to ensure the faucet is receiving full pressure from both hot and cold supply lines. There are three ways you can purchase repair parts. There should be a screen washer or o-ring (depending on the model) that provides a seal between the two. Does it run on batteries or use AC power? These may include, but are not body sprays, showerheads, and hand showers to create your own luxurious certified electrician should install the initial GFCI outlet. The other style is the slip fit tub spout (above right). you need, make sure you have these items to help install the faucet or part Once the cap has been removed, rotate the spout while pulling upward. Exact model numbers can be found on your box or on your instruction sheet. If the cartridge was replaced, check the old cartridge stem for a gray metal washer. The final consideration is the tub spout. Flo Technologies notes that many of its customers immediately discover a potential leak after installing and training their smart water valve and estimates that its customers have saved up to two million gallons of water with the Flo system in 2018. You can upgrade the style at any point in the decorating or construction process or switch style years down the road without replacing any faucet plumbing. This can be cut to accommodate different cabinet sizes, and it is compatible with all of the pullout / pulldown models, with the exception of the Aberdeen. If your model uses a hardware kit (Moen part number 100886) with a diverter, then it is recommended that the hardware kit be replaced in addition to the diverter. This will appear on the front of the valve body, either to the right or above the cartridge. In most cases, yes. Feel the temperature of the inlet lines. If the side spray has good pressure, then try activating the trigger on the side spray several times to see if pressure returns to the spout. feature, which will allow the user to temporarily pause the shower. Please view our Find Your Product section to determine your model. When replacing the o-rings, clean the inside of the spout and the outside of the valve body. Make sure the temperature knob is being rotated to the hot side. electronics. Plumber's putty is not for The cartridge will need to be serviced or replaced, depending on the model. A free 30-day trial of FloProtect is included with the purchase of any Flo by Moen system. If the handle is only being rotated, the water will not turn on. Only hoses numbered 1 through 4 can be removed from the control box. The stops are located on the inlets of the valve, and they look like small flat head screws. But if you're changing finishes, (i.e.,from chrome to brass), you'll probably want to change the drain assembly to match your new faucet finish. Remove the valve inlet screens and inspect for any debris. If your This information will be provided on the Specification Sheet. If you're not quite sure, we'd recommend that you refer to the original documentation that came with your faucet, or feel free to contact us. I just replaced the cartridge in my Moen kitchen faucet and the handle will not stay in the on position, how do I fix this? Use this replacement cartridge as an alternative to and less expensive than replacing a faucet. Roman Tub? The MotionSense faucet is not intended for use in bar sink applications. Re-install the spout, handle mechanism kit and the handle in the reverse order. Yes. When replacing the o-rings, it is recommended that you clean the inside of the spout and the outside of the valve body. Water will begin to run and then turn off, indicating MotionSense Hands-Free has been disabled. What can be done to alleviate this issue? From project advice to design planning, we'll help you get started. form a water tight seal. If a leak is detected and the homeowner needs to shut off their water, they can do so directly from the Flo by Moen mobile app. A Flo Technologies Certified Letter for Insurance that may help reduce monthly homeowner’s insurance costs. What are the steps to do this? With the Moen ioDIGITAL™ vertical spa, a pressure of at least 40 psi is recommended for optimal performance and satisfaction. contact us portion of the website. Please view the installation instructions for assistance on how to set this. I have located a number on my faucet, but your website states it is not a model number. the toilet or starting the dishwasher. The number of o-rings inside of your spout will vary depending on the model. Verify the top of the handle rotates all the way to a 9 o'clock position. The stops look like small flat head screws. the best water flow for the amount of water that is available. There are also four extra hose connections, but they are simple push-fit connections. If your shutoff valves have levers instead of knobs, rotate the levers until they are perpendicular to the water pipes or tubing (the direction of the water flow). Note: When calibrated properly, the ExactTemp valve should provide a range of temperature of 80 to 120 degrees Fahrenheit. Remove excess silicone from the center stem of the cartridge. Do customers have to sign up for FloProtect to use Flo by Moen? Click here to see installation videos. Installation and troubleshooting guides. Replace the little brass screw in the top of the cartridge shaft, if necessary. First, it is essential to identify the model of your faucet. Do you need a larger hot water tank? Whether you are a plumber or a do-it-yourselfer, installation will be quick and easy. These will vary depending on your IoDigital model. Watch the Servicing the 1258 Duralast Cartridge in Roman Tub Valves Video: PREPARING TO REPLACE A CARTRIDGE. Note that consumers can register their product at this website. Moen's wholesale distributors and retail distributors may vary and subtle The diverter within the wand is malfunctioning. Can Flo by Moen pinpoint the origin of the leak? If you need your part to Product selection from MOEN. This video also applies to the 1200 cartridge: Cartridge 1222 - (SHOWER FAUCET) Single-handle replacement cartridge, Posi-Temp®. Flo by Moen currently integrates with Amazon Alexa and Google Assistant. My rough-in valve in the shower was installed too far back from my finished wall. Most cartridges have one or two tabs that fit into notches on the faucet body. This model will have stops located on the inlets of the valve. What makes ExactTemp® better than the competitors' thermostatic valves? Both knobs have corresponding It is essential to identify the model of the faucet in order to obtain the proper Moen service kit with the correct spout o-rings for your model; and different models utilize different sizes of o-rings. How do I uninstall the hoses for inline filter cleaning? ROMAN TUB FAUCET CARTRIDGES: Cartridge 1258 - Moen 1258 Two-Handle Duralast Cartridge For Two-Handle Roman Tub Faucets (Hot Or Cold). can also be joined with compression fittings or flare fittings (these do not Verify the shut off valves (check stop kit) are in the open position. Will it take me long to install a faucet? This cartridge works by helping to … use on threaded pipe joints or marble surfaces. Do all Moen products consist of one standard of quality regardless of whether the distributor is a retail or wholesale supplier? Yes, if you currently have an existing PosiTemp and/or Moentrol valve. These supply lines need to deliver full pressure to the faucet. I haven't used my PosiTemp® shower in my guest bath in a while. such as those commonly encountered in some in-wall tub and shower applications. Yes, similar to your disposal and dishwasher lines, electronics are safe for under the sink area. Cartridge 1248 - Two-handle replacement cartridge for high flow roman tubs (hot or cold). The LifeShine can be cleaned with most household cleaners (including mild abrasives), when used according to the manufacturers' instructions for use. Turn off your Main Water Supply. Do not use plumber's grade faucet grease, silicon sprays or any lubricant that may contain petroleum. Replacement cartridges help repair a leaky faucet. 1920), oil rubbed bronze (part 1920ORB), brushed nickel (part 1920BN) and polished brass (part 1920P) finishes. impact this performance. water pressure, a blockage in the plumbing or in the faucet, or a faucet Please view our. Some of our newer model faucets may have a model identifying tag attached to the supply lines. The flow can be adjusted at any point in time by opening the handle and adjusting it to suit your needs. Every time, the faucet will feel like new and perform like new. My kitchen faucet handle is hard to operate. The side sprayer would need to be replaced. Though it’s possible some water damage may occur, the Flo by Moen system helps detect a leak before more serious damage occurs. Turn off your Main Water Supply. How do I clean the screen filter in the control box? Replace the retaining clip and reinstall the washer and the limit stop onto the top of the cartridge. Please view our, If your model has a vacuum breaker, it may be leaking. You must reinstall the new cartridge in exactly the same way. This is a Standard valve that features a pull on/push off operation and turns left and right for hot and cold. It is possible that the balancing spool is stuck due to non-use. The extension kit number will be dependent on the type of valve that is installed, as well as the finish of the trim. threshold is very low, typically 15mA, which means it will trip well before any A recent innovation now makes it possible to retrofit round Moentrol trim to standard valves. However, there are exceptions. Yes, the ioDIGITAL™ system works with all Moen fixtures. lime scale removers) to clean the Spot Resist finish, as they may damage the Debris or an obstruction in the balancing spool is causing it not to move freely within its housing. The Service kit number 145058 (shown below) can be ordered to make the change. This will typically be a black plastic piece at the end of the spout where the wand should reside. Loosen the cartridge retaining nut, using a pipe wrench or tongue-and-groove pliers. If the handle stops before this position, then the adjustable temperature limit stop will need to be adjusted to allow the handle to rotate all the way to the hot position. They pioneered the familiar single-handled faucet so prevalent in kitchens and bathrooms. Replace the diverter. To remove water spots, use warm water and a Flo by Moen’s water monitoring and shut-off system is proven to dramatically reduce the likelihood of major water damage. Flo customers can sign up for FloProtect at https://meetflo.com/floprotect/. Genuine Moen parts are designed to extend the life of your faucets. How to Replace a Moen Posi-Temp Shower Cartridge. Check the old cartridge stem for a gray metal washer. For Belanger, Glacier Bay and Pfister brands. This washer must be transferred to the stem of the new cartridge. Stocked items will arrive within 7-10 business days. Cleaner Please view our Replacement Part Locator to determine the model of your faucet. Where did you find the model number? 5-Year warranty against leaks, drips, finish defects if used in commercial installations. I bought a new generation of MotionSense faucet, can I use my old Moen AC adapter? 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