If the order is to be delivered at the funeral directors, the name of the deceased must be provided along with the time and date for the funeral. Extended hours and same day delivery is available for local area (Woodbridge, Vaughan and Richmond Hill) before 7PM. Company registration: 5778485  Next day delivery is not guaranteed as they are fulfilled by a third party courier. For product codes beginning PH,PW,LWG,CHAM,WHIS,SW,WINE: The cut of is 2:30pm GMT Monday to Friday. The retailer reserves the right to cancel orders, modify or terminate a promotion at any time without notice. It's more than just delivering flowers, as cliché as it sounds they really deliver happiness. This does not affect your statutory rights. Our displays of occasional balloons are for illustration purposes only and may not be the design you necessarily receive. For orders placed Monday through Saturday before 11:00 am, we offer same day delivery in the Greater Toronto Area, ON, Canada. E Mill Courtyard, Dean Clough Mills (3,565.02 mi) Halifax, UK HX3 5AX. Our cut off for Monday delivery is 2pm on the Sunday before*(*exceptions) for UK next day delivered products. Due to the perishable nature of all flower deliveries any complaints and refunds will be dealt with on a case by case basis. To specify a time for delivery or faster service, Please call 1-855-3737-455. We are able to amend all delivery details for forthcoming subscription deliveries. All Alcoholic gifts are distributed to permitted areas of the United Kingdom via a licensed third party. All refunds will be made within 14 days of receiving the returned item. Free items are a guarantee - you must notify us within 48 hours if your item is absent and we will send the free item out at the earliest available time. It is important to provide us with an up to date ward number for a particular patient as not all hospitals permit florist deliveries. The service is great when you have to contact customer services and couldn't be friendlier. Offer's Details: Click on this great deal and avail an amazing discount. Such remote areas include the Channel Islands, The Isle of Man, Jersey, Shetland Islands, The further reaches of Scotland & Wales, The Isle of Skye and other islands around the UK. We cannot deliver to PO boxes, army bases or airport terminals. Our 100% satisfaction guarantee is not applicable to issues that are not directly under our control for example if a customer enters an incomplete or incorrect delivery address, if a delivery is refused by the recipient or business/Hospital, if multiple delivery attempts are made unsuccessfully, delays in transit, if we are awaiting missing information from the customer i.e. To gain an accurate representation of a bouquet it is preferred that a photograph is taken within 48 hours of receipt. Check out what 48,113 people have written so far, and share your own experience. Best way to verify if we started your order, is to call us. Enjoy active Prestige Flowers Voucher Codes & Offers are listed and 100% valid by Prestige Flowers stuff, now Prestige Flowers offer up to 10% off, 20% off, 25% Off , £10 Off , Free Delivery and extra discount, make sure to use the best one when you're shopping for Prestige Flowers, and we promise you will get the best low price on your orders. We cannot guarantee next day delivery in these areas. Sending Gifts to New Zealand - Due to the time difference same day delivery is not possible to New Zealand. In many cases we are limited simply by the amount of available time needed to fulfill an order as quickly as possible to your satisfaction. If, following a second delivery attempt, we are still unable to deliver to the recipient, through no fault of our own; we are regrettably unable to offer a refund. Our office hours are Mon-Fri 9am to 10pm, Sat 9am - 5pm. We cannot cancel orders subscription requests during peak events which can be processed four days prior to despatch. It is important that you check that these details are correct as amendments may not be accepted after this time. * The Mother's Day bundle stick balloon may vary in design but is guaranteed to be a Mother's Day themed balloon. The onus is on the customer to check that the information is correct. We are passionate about Floral Art and Quality Designs. During busy holiday times we always recommend placing your order well in advance. Some areas require an additional working day in transit. Refunds are processed within 3 to 4 working days. Any remedy sought will be discretionary. Peak holiday periods may have a different cut off time. In the event a delivery is not made on the specified date we cannot offer a refund unless extra was paid for same day delivery, however for exceptions please see our 100% Satisfaction Guarantee. If you need to change or cancel your order, please reach out to us immediately at 1-503-777-0133 . Contact Prestige Flowers customer service. All bouquets are delivered with full care instructions provided. Correspondence will be handled within this time frame. The size of the box is 7.5cm x 7.5cm and 4.5cm deep. This may take up 7 working days. When should I place my order? If we believe any order to be fraudulent we reserve the right to cancel and refund that order or subscription request. Have used numerous times and have never been disappointed. Please note that our delivery drivers are often not allowed to take a flower order directly to the recipient's room in hospitals, hotels, and in some businesses or Schools. We endeavour to get every order right the first time, every time. We will be able to make a deduction refund for any diminution in value of the returned goods due to handling which goes beyond the sort of handling that might be reasonably allowed in a shop. Our Add-on balloon, RRP £4.99 is a 4.5" inflated air balloon on a stick. Sending Gifts to France - For next day delivery please ensure that your order is placed before 3pm. Prestige Flowers will not issue refunds to any customer where the recipient, for whatever reason, will not accept the item. Please note that cake icing designs are matched specifically to an occasion given at the time of ordering. If for whatever reason we deliver a bouquet not suitable for the occasion we will send out the correct bouquet to your recipient. If for whatever reason the specific design ordered is not available, we will endeavour to send a balloon suitable for that occasion. There are decades of floral experience between the head designer/owner and designer on staff. Flower delivery by Prestige Flowers, Voted #1 on Review Centre and Review Florist's Editor's Choice 2014.We have an incredible selection of vibrant and elegant hand tied bouquets. If flowers are disposed without photographic evidence any remedy will be discretionary. Prestige Flowers are a leading online retailer of flowers & gifts with an enviable reputation in the industry for quality & service backed by a 100% satisfaction guarantee policy. When placing an order or subscription request for a patient or member of staff at a hospital, it is important to check prior to purchase that the hospital will accept florist deliveries. Sending Gifts to Canada - For next day delivery please ensure that your order is placed before 12pm. We cannot always guarantee AM or PM delivery times, but are always willing to do our best to meet your time-of-day requests. How do I change or cancel my order? Shoddy service from prestige and royal mail. Cut of times for deliveries are 10pm Monday to Friday, 5pm Saturday for Sunday Delivery and 2 pm on Sunday for Monday delivery (exceptions apply, please see s.9). This does not affect your statutory rights. We cannot guarantee a delivery date as delivery is executed via a third party, but will endeavour to deliver on your desired date as all flowers, except for hand delivered products, are dispatched the day before the intended delivery day using a 24 hour delivery service the day before your chosen date. Learn more about cookies. Prestige Flowers offers a 100% satisfaction guarantee, so it’s best to contact customer services via email or live chat if there’s a problem with your order or delivery. You can get in touch via email and one of our customer service team will be very happy to assist you. We are not liable for delivery failure where incomplete or incorrect shipping has been provided, this includes incorrect post codes. Need to have flowers delivered right away? Free delivery on select bouquets. Sending gifts to UK - For same day delivery ensure your order is placed before 3pm. We cannot cancel orders subscription requests during … Home … Please note that courier delivered Gifts in Eastern parts of Germany may take an additional working day in transit. Prestige Flowers - NEVER EVER ORDER FROM THIS COMPANY AGAIN Apr 05, 2017 @ Pissed Consumer (*exceptions) for UK next day delivered products Monday to Saturday (Mon to Sat deliveries via Royal Mail Tracked 24, DPD Next Day). Changes to orders or subscription requests. Help us to help you! Occasional cakes are suitable for Vegetarians and are handmade. Balloons are subject to availability, colour and design may vary however we will always ensure that a suitable balloon is delivered with the order. Flowers delivered with FREE chocolates. We believe in being fair and reasonable in circumstances like this and a customer care team member will always request to call the recipient to apologise & read out the message. Please note vases are subject to availability, colour and design. 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